About Us
KBR's Estates Intelligence team delivers unparalleled, independent assurance alongside cutting-edge estates management solutions.
Our Mission
Our mission is to guarantee the effective utilisation of your estates, ensuring they are optimised for both cost-efficiency and performance, all underpinned by rigorously assured and validated data. We are committed to advancing your strategic asset management goals and sustainability objectives, whilst enriching the user experience for everyone involved in the estates we oversee, setting new standards in the industry.
KBR's Estates Intelligence team delivers unparalleled, independent assurance alongside cutting-edge estates management solutions.
Watch our video to see how we deliver on our mission >>
Our People
Joanne Jenssen
Director
Paul Ennis
Account Director
Danny O’Keeffe
Account Director
Hannah Lush
National Service Hub Manager
Lynsey Ferguson
Relationship & Capture Manager
Sree Menon
Systems & IT Manager
Sean Corney
Strategic Asset Manager
Mark Harrison
Business Intelligence
Laurence Bond
Business Intelligence
Our National Service Hub
Centre of excellence located in Swindon, operating 24/7/365
- Dedicated Helpdesk teams - detailed processes and knowledge base ensuring a consistent and assured service
- Providing successful estates intelligence to various clients - supporting over 2,000 buildings and end users
- Accredited in Customer Service Excellence (CSE)
- Specialised cross functional training teams
- Bespoke quality assurance frameworks
- Highly experienced management team with over 50 years helpdesk experience
- Accredited in ISO 22301 – Business Continuity Management
- Continuous innovation with the latest technology and strategic advancements e.g., OMNI Channel technology, Customer Relationship Manager (CRM)
Our Expertise
- We are uniquely positioned to advise your senior decision makers on complex estates and asset management strategies.
- We are your trusted partner, helping shape your estates management and acting as an extension of your team.
- We offer expert consultancy support, enabled by highly skilled people and evidence-based data.
- We support sustainability and environmental objectives.
- Our pioneering technology suite uses best in class commercial products integrated into a KBR platform, providing process automation and enhanced data driven insights.
- We provide a single source of truth enabled by our robust processes, adept people and proven systems.
- We offer comprehensive, customisable estates management solutions.
- Our industry leading National Service Hub is our Centre of Excellence for enquiries, solution management and response routing.
- Our technical services are delivered by highly qualified and experienced team members, with proven client benefits associated with cost, information management and compliance.
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