About Us
KBR's Estates Intelligence team delivers unparalleled, independent assurance alongside cutting-edge estates management solutions.
Our Mission
Our mission is to guarantee the effective utilisation of your estates, ensuring they are optimised for both cost-efficiency and performance, all underpinned by rigorously assured and validated data. We are committed to advancing your strategic asset management goals and sustainability objectives, whilst enriching the user experience for everyone involved in the estates we oversee, setting new standards in the industry.
KBR's Estates Intelligence team delivers unparalleled, independent assurance alongside cutting-edge estates management solutions.
Watch our video to see how we deliver on our mission >>
Our People
Joanne Jenssen
Director
Paul Ennis
Account Director
Danny O’Keeffe
Account Director
Charlotte Watson
Transformation Manager
Hannah Lush
National Service Hub Manager
Lynsey Ferguson
Relationship & Capture Manager
Caroline Merrison
Product Owner
Sean Corney
Strategic Asset Manager
Mark Harrison
BI & MI Lead
Laurence Bond
BI Manager
Our National Service Hub
Centre of excellence located in Swindon, operating 24/7/365
- Dedicated Helpdesk teams - detailed processes and knowledge base ensuring a consistent and assured service
- Providing successful estates intelligence to various clients - supporting over 2,000 buildings and end users
- Accredited in Customer Service Excellence (CSE)
- Specialised cross functional training teams
- Bespoke quality assurance frameworks
- Highly experienced management team with over 50 years helpdesk experience
- Accredited in ISO 22301 – Business Continuity Management
- Continuous innovation with the latest technology and strategic advancements e.g., OMNI Channel technology, Customer Relationship Manager (CRM)
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