Real‑time CAFM integration and 24/7 helpdesk across borders and HQs

• Performance assurance for FM suppliers across 400+ properties in UK/EU border network. • Live data interfaces for a single source of truth on assets and supplier performance. • Power BI insight layer added in 2023 for improved governance.

Assurance and compliance across more than 1k properties nationwide

• Information management, performance analytics, helpdesk, surveying and fire risk across the estate. • Real‑time CAFM interfaces with FM suppliers and 24/7 triage/work orders. • Supports safe, decent and compliant estate outcomes.

National property platform with single point of truth

• Aggregated Asset Register, PPM scheduling and cost management with auditable invoicing. • 24/7 national helpdesk serving >88,000 staff; KPI assurance for supplier performance. • Recognised by market analysts for capability leadership.

Hard/soft FM in extreme environments with 24/7 cover

• Site management, medical, catering, fleet and generator maintenance under UK H&S requirements. • Embedded multinational teams; resilience during instability/evacuations. • Continuous service for embassies/offices since 2005.

Data/digital architecture to support security decision‑making

• Cohere national/local government, industry and academia on future data fabric and GEOINT concepts. • Source/mentor partners to resolve capability gaps in GEOINT management. • Builds interoperable, standards‑based ecosystems.

Enterprise approach to synthetic media threats

• Explainable‑AI image classifier and narrative‑variance analysis to verify authenticity. • DAVE software and advisory patterns for organisation‑wide deployment. • Applicable to policing, public safety and national messaging assurance.

Fusing multi‑sensor feeds to identify hostile drone activity

• Cloud‑hosted, scalable tool with prediction algorithms to flag patterns and threats. • Improves justification for arrest, operation planning and task times. • Contributes to national baseline of drone threat intelligence.